Terms & Conditions
Welcome to our website. By accessing or using our site and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.
These Terms apply to all site visitors, customers, and any other users of the site.
1. General
This website is owned and operated by Shaiza Afraz. Throughout the site, the terms “we”, “us” and “our” refer to the business. We offer this website, including all information, tools, and services available from this site, to you – the user – conditional upon your acceptance of all terms, conditions, policies, and notices stated here.
2. Online Store Terms
By using our website and placing an order, you agree that:
- You are at least 18 years old or have permission from a parent or guardian
- You will provide accurate, complete and current purchase and account information
- You are solely responsible for maintaining the confidentiality of your account
- You will not use our products for any illegal or unauthorised purpose
We reserve the right to refuse service to anyone for any reason at any time.
3. Products & Pricing
All products listed on our website are subject to availability and we reserve the right to limit quantities. We strive to display accurate product descriptions and pricing, but we do not guarantee that all product details are error-free. Prices are in AUD dollars and may change without notice.
4. Orders & Payments
All orders are processed securely via WooCommerce and supported payment gateways (eg Stripe, PayPal etc). Once your order is confirmed, you will receive an order confirmation email. We reserve the right to cancel or refuse any order if there are issues with payment, availability, or other concerns.
5. Promo Codes
From time to time, we may offer promotional discount codes to be used at checkout. By using a promo code, you agree to the following terms:
- Promo codes are non-transferable, have no cash value, and cannot be combined with other offers unless stated
- Each code may have specific terms, such as expiry dates, usage limits, or product/category exclusions
- We reserve the right to cancel or modify any promotion at any time without notice
- Misuse of promo codes (including sharing public codes that are intended to be exclusive) may result in cancellation of order
6. Shipping & Delivery
Please refer to our Shipping Terms for full details on delivery timeframes, rates and process.
7. Returns & Refunds
We want you to be happy with your purchase. Please refer to our Returns & Refunds Policy for eligibility, procedures, and conditions for returns or exchanges.
8. Intellectual Property
All content on this site – including text, images, graphics, logos and designs – is the property of Shaiza Afraz and is protected by copyright and intellectual property laws. You may not copy, reproduce or distribute any contect without written permission.
9. Limitation of Liability
We are not liable for any direct, indirect, incidental or consequential damages that may result from the use or misuse of our products or website. To the extent permitted by law, our total liability is limited to the amount paid by you for the product or service in question.
10. Privacy
Your submission of personal information is governed by our Privacy Policy. Please review it for more details on how your data is collected and used.
11. Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. It is your responsibility to check this page periodically for changes.
12. Contact Information
For any questions about these Terms & Conditions, please contact us at: shaiza.afraz@gmail.com .